Vendor Terms

These Vendor Terms govern your relationship with Zynzaa as a third-party vendor, partner, or service provider. By partnering with Zynzaa, you agree to follow the terms outlined below. 1. Eligibility To become a vendor or partner, you must: Be a registered business or authorized individual Provide accurate business information Accept and comply with these terms 2. Scope of Work Vendors may: Resell Zynzaa tools (WhatsApp API, CRM, chatbot, etc.) Provide setup or support services to their clients Integrate Zynzaa into other platforms or services All activities must be performed under professional and ethical standards. 3. Code of Conduct Vendors must: Provide truthful, transparent information to clients Not misrepresent Zynzaa’s features or pricing Avoid spam, misleading offers, or false claims Respect end-client privacy and data ownership Zynzaa reserves the right to suspend any vendor who violates this code. 4. Brand Use and Representation Vendors may use Zynzaa logos and materials only with written approval. Do not use Zynzaa’s name for paid ads or media promotions without consent. 5. Data Privacy and Compliance Zynzaa is GDPR-compliant. Vendors must: Never store or misuse customer data Ensure client data is handled securely Follow applicable local and international laws 6. Support and Communication Zynzaa provides: Onboarding material Basic product training Ongoing support for issues related to our platform Vendors are responsible for frontline support to their direct clients unless otherwise agreed. 7. Commissions and Billing Vendor commissions or pricing models will be discussed and agreed separately. Vendors must: Pay fees on time (if applicable) Track their own sales or resell performance Avoid conflicts or disputes with shared clients 8. Termination Zynzaa may suspend or terminate vendor accounts if: There’s a breach of terms Misuse of branding or tools is detected The partnership is inactive or no longer aligned with business goals Termination may be immediate or with written notice depending on the situation. 9. Limitation of Liability Zynzaa is not liable for: Vendor-side service failures Third-party API issues (like WhatsApp restrictions) Any financial loss resulting from misuse of the platform Use of our services is at your own risk. 10. Modifications to Terms Zynzaa may revise these terms at any time. Continued use of vendor access implies acceptance of the updated terms. 11. Contact Us For vendor inquiries, partnership details, or support: 📧 vendors@zynzaa.com 🌐 www.zynzaa.com