User Terms
Welcome to Zynzaa. These Terms govern your use of our platform, including all products and services provided under the Zynzaa brand. Please read them carefully before using our tools.
1. Acceptance of Terms
By accessing or using Zynzaa, you agree to these User Terms and our Privacy Policy. If you do not agree, you may not use our services.
2. Our Services
Zynzaa provides a set of tools including:
WhatsApp Business API integration
Chatbot automation
CRM tools
Campaign management and analytics
We may update or modify these services at any time.
3. Who Can Use Zynzaa
Zynzaa is open to:
Businesses of all sizes
Freelancers and individuals
You must be legally allowed to enter into this agreement.
4. Account Responsibilities
You are responsible for:
Keeping your account secure
Ensuring your content complies with WhatsApp and local laws
Using the platform ethically and legally
Zynzaa is not responsible for content sent through your account.
5. Data Privacy & GDPR Compliance
Zynzaa is fully GDPR-compliant.
✅ We do not store personal chat data.
✅ We only process necessary information to deliver services.
✅ You own your data — always.
Please review our Privacy Policy for details.
6. Support
We provide 24/7 support via live chat, email, and WhatsApp.
Contact us at support@zynzaa.com for any assistance.
7. Payments & Subscriptions
Some services require payment. By subscribing:
You agree to pay the fees as per your selected plan
No refunds are issued unless clearly stated
Plans and pricing may change with notice.
8. Acceptable Use
You agree not to use Zynzaa for:
Spamming or phishing
Sending harmful, illegal, or misleading content
Violating WhatsApp’s terms
Misuse may lead to account suspension or termination.
9. Account Suspension
We reserve the right to:
Suspend or terminate your account for violations
Refuse service in extreme cases
You’ll be notified in such cases, unless legally restricted.
10. Limitation of Liability
Zynzaa is not liable for:
Any indirect damages or loss of income
Downtime caused by WhatsApp or third-party platforms
Use our platform at your own risk.
11. Changes to Terms
We may update these Terms at any time.
Users will be notified of major changes via email or platform notifications.
12. Contact Us
For questions about these terms, contact:
📧 support@zynzaa.com
🌐 www.zynzaa.com